Sweetwater Technology Services | Computer Repair Rock Springs | Wyoming 82901

Technology Made Simple

IT Services
Our Services

Virus & Malware Removal + Optimization

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

If your computer is a newer model, but has some infections, we can clean up viruses, malware infections and unneeded software. For more severe infections or older computers, a full Windows reinstallation is recommended.

Hardware Diagnosis

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

When able, our technician will diagnose your device at an hourly fee. When more than one piece of hardware could be causing the issue, advanced software and hardware diagnostics may be required to narrow down the problem.

Data Backup & Transfer

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Our staff will transfer up to 500GB of data from one device to a new computer,  external hard drive or the cloud. 

 

Windows Reintall/Upgrade

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Our technician will install or upgrade any Windows, Linux, Apple Operating System and compatible drivers. Data & Application transfer not included.

Complete Windows Reinstall/Upgrade

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Boost your performance with a memory or hard drive upgrade. OS installation not included.

Memory/Hard Drive Upgrade Installation

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Boost your performance with a memory or hard drive upgrade. OS installation not included.

Software or Printer Installation

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

We will install one new software application including Microsoft Office, QuickBooks, Antivirus Software, Backup Software including peripherals like your printer, camera, scanner or other device.

Flash Drive Recovery

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Flash drives, SD cards and other removable media are erased easily by accident, we can restore any data on a working flash drive. If device has been exposed to physical damage, data retrieval may not be possible.

Full Hard Drive Recovery

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

A full hard drive recovery for formatted, partitioned drives that may have been compromised or overwritten. If drive has been encrypted, or has physical damage, data retrieval may not be possible.

LCD Installation

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

If your notebook, laptop or mobile device has a damaged LCD, we will replace it for a flat rate plus the cost of a new screen. Tablets and Mobile devices may be additional.

Password Recovery

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

If you have you have lost your password to your computer and need it reset, we can reset it for you if drive is not encrypted or damaged. Must be original owner.

Quick PC Cleanup Add-on

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Computer cleanup & performance boost, an affordable add-on to any of our other services. Does not include virus/malware removal.

Software Support & Upgrades

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Whether you need Microsoft Office, Antivirus Protection an Operating System or have custom software, we can assist with installing on workstations and servers to make sure all hardware and software prerequisites are met.

Disaster Recovery Preparation

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Sweetwater Technology Services can build a plan to suit your business or we can assist you with your plans. Business Continuity and Disaster Planning are crucial to have although many companies overlook. Disasters, although uncommon, large and small, do occur and although cannot be prevented, they can be prepared for.

Networking & Wireless

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Our team can assist with home and small and medium business networking including wireless, point to point connections, firewalls, routers, switches and more.

Managed Service Agreements

Service Agreements

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Our service agreements are budget friendly and expose your company to a full time dedicated IT staff of qualified technicians.

Hours on site prevent downtime due to lack of updates and poor maintenance. Having regular interaction with your personalized IT source gives your company the opportunity to improve and expand your business by being exposed to technology resources regularly as if you had a full time IT staff. You would receive services and improvements beyond those you would achieve with "pay by the hour" services.

We can also tailor a plan to fit your needs.

 

 

Basic Workstation Service Agreement

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

  • Regular Program & Performance Maintenance
  • Software & Driver Updates
  • Asset Management
  • Online Data Backup
  • Patch Management
  • Spam Filtering Service
  • Security/Antivirus Protection & Firewall
  • 24/7 Monitoring
  • Limited Telephone & Remote Support
  • Pay per hour discounted rate for on-site calls

Premium Workstation Service Agreement

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Includes everything in Basic plan, plus 1 hour services per month, per device!

Basic Service Agreemment for Servers

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

  • Local Server Backup Maintenance
  • Online Data Backup
  • Regular Maintenance/Clean up
  • Patch Management
  • Asset Management
  • 24/7 Monitoring
  • Security/Antivirus Protection & Firewall
  • Software & Driver Updates
  • Telephone & Remote Support
  • File Structure & Security Maintenance

Premium Server Service Agreement

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Includes everything in Server Basic plan, plus 1 hour services per month!

Cloud Services

Online Backup

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

If you lost all of your data TODAY, what would you do? We offer advanced online backup solutions with full redundancey and 99% up time guarantee for your critical data. All of our service agreements include our online backup solution!

Microsoft Office 365

Dell, HP, McAfee, Microsoft, Cloud, Office 365, Sweetwater County, Online, Internet

Collaborate with coworkers at work or share with friends, don't let all of the new Cloud lingo scare you away, be the first to take advantage of online storage, email, calendar, websites and sharing documents online. We are a Microsoft Partner and can sell, setup and assist with Cloud solutions provided by Microsoft.